Five imperative Features of a Restaurant App

The restaurant business has unfolded and matured the way it uses technology now. Restaurant mobile apps were there in older times but never raised enough users to use them. Now the apps are more comprehensive for the users. This idea has brought a stir in the industry and now many start ups as well as established restaurants and food chains are adopting it. However owners must ensure that custom software development services providers add these few attractive features in the app to incite the users. We are illustrating some of the must have in the restaurant app:

1) Order from anywhere:

To have customers view the menu anywhere and raise order at all screens gives quick retention. A good ecommerce website designensures that the app moves fast for both customer and restaurant as it saves a lot of time. With this feature people can order from wherever they want and can make payments online as well without going to multiple screens.

2) Quick repeat order for customer delight:

The customers must have the privilege to repeat the order that they have ordered before through the app. There should be a list of orders available that have been ordered before through the app. This might be customer’s favourite dish, that one can find it in the list and reorder, which saves the hassle of going through the menu and making choices. This again makes it easier for users who frequently order the same dish and saves a lot of time for them.

3) Payment flexibility

E-wallets feature is available in almost all the apps now days; this makes payments much easier and convenient. This feature saves time for both the parties as after making online payments users can have order delivered wherever they want. Getting cash, change or waiting at cash counter is another issue that is resolved with this feature.

4) Client retention with rewards and notifications:

In today`s tough competition CRM Development Services providers understand that it is very important for every business to retain its clientele.  One of the options can be setting reward programs and special discounts for the users of the app, this will keep your clients engaged. Even sending notifications based on placing orders, special offers, and delivery tracking all help in gaining customer loyalty. Branding loyalty is affordable than promoting brand itself. This is one reason premium brands concentrate on rewarding their most loyal customers.

5) Make a reservation

Good Restaurants often face the problem overcrowding, as good as it sounds it may sometime become embarrassing that you are not able to cater your most loyal customers. The app must have the options to book a slot for arrival.

TIP : Do not make taking appointment too hectic, it should be possible within 1-2 clicks with only 2-3 questions.

These are some of the features that will make an app more interactive and meet real business challenges. NetSet software being the premium providers of software product development in India have helped the Hotels, Restaurants and Food chains worldwide in achieving customer retention by providing digital solutions. To know more drop us a line on direct@netsetsoftware.com.